Delete Account - NutriSage

How to delete your account

Open the NutriSage app and sign in.
Go to Settings → Account (or Account Settings).
Tap Delete Account / Delete My Account.
Review what will be removed, confirm you understand, and complete the confirmation steps.

Deletion is processed immediately when confirmed. This action cannot be undone.

Data we delete

When your NutriSage account is permanently deleted, we remove personal data associated with that account, including where applicable:

Account credentials and authentication identity (including linked Firebase / social sign-in for that account)
Email, name, date of birth, and other profile fields
Profile photos and uploaded media linked to your profile
Personal nutrition and meal logs, daily summaries, and related health preferences
AI nutrition assistant conversations, memory, and related context for your profile
Device / push (FCM) tokens and in-app session access for your account
Password-reset tokens and household membership for your user
Children tokens, invites, and feedbacks tied to your user where applicable

If you are the sole member of a household, the household and its household-scoped personal data are deleted with your account.

If other members remain, your personal data and membership are removed; the household and other members’ data stay so they can keep using NutriSage.

Data we may retain

We do not keep your account active or “frozen.” We may retain limited records only where required for legal, tax, fraud-prevention, security, or billing reconciliation purposes, for example:

De-identified or transaction-level store / subscription records (Apple, Google Play, RevenueCat identifiers such as original transaction IDs)
Account-deletion audit logs (household id, requester id, timestamps, status)
Records we are legally required to keep (e.g. tax or regulatory)

These records are not used to restore your deleted personal nutrition history or re-open your deleted account.

Subscriptions and billing (important)

Deleting your NutriSage account does not cancel an Apple App Store or Google Play subscription. Billing is managed by Apple or Google, not by deleting the app account.

Before or after deleting NutriSage, cancel renewals in your store account if you no longer want to be charged:

Apple: Settings → [Your Name] → Subscriptions → NutriSage → Cancel
Google Play: Play Store → Profile → Payments & subscriptions → Subscriptions → NutriSage → Cancel

If other household members remain and a valid store entitlement still covers that household, their access may continue under that entitlement. Ownership of the household is separate from who pays in the store; the store subscription is never transferred to another person by NutriSage.

Timing

Permanent deletion runs when you confirm in the app; access ends immediately.
Deletion is irreversible. A new signup with the same email creates a new account and does not restore previously deleted personal or household history.

Need help?

For general support (not account deletion requests), email admin@veridianapplications.com. See also Support and our Privacy Policy.

Last updated: 5 August 2026